Continuing telephone problems
28 August 2026
Unfortunately, we had to change phone system providers when we moved into our new building and we are struggling to adjust the new system to our standard of working. There have been a number of contributing factors to the problems and we are working hard to resolve them.
We appreciate your patience whilst we navigate the issues, we never imagined they would take so long to figure out.
Please be assured we are working hard behind the scenes to recitfy the concerns. We are thankful for your support, we appreciate the current situation falls well below the standard of service we expect to deliver.
We are grateful for your continued understanding and tolerance towards our staff during this time, who are just as frustrated as you.
